Refund Policy

The Pocket Arcade Club offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to Club memberships (monthly and annual), single-game unlocks and the Founding Membership.

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all our orders. To request a refund, visit paddle.net with the email address you used at checkout, or email us at hello@thepocketarcadeclub.com and we will help sort it out. Refunds are returned to the original payment method and usually appear within 5–10 working days, depending on your bank.

You can cancel a monthly or annual membership at any time from your account or through Paddle. Cancelling stops future renewals; your membership stays active until the end of the period you have already paid for, and then your account returns to Free Player, with the always-free games, daily challenges and your player card intact.

When a refund is issued, access granted by that purchase ends — a refunded single game re-locks, and a refunded membership returns your account to Free Player. Your scores, achievements and player card are not deleted.

See our Terms & Conditions for the full agreement, or Paddle's refund policy for how they process requests. Nothing here affects your statutory rights as a consumer.